The VIP Suite at IMAGE Studios with Matthew Landis

Katie Brenner, Hair Stylist and Global Artistic Director, on Her Upward Journey to Success

• IMAGE Studios • Season 3 • Episode 23

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Katie Brenner, owner of KTB Hair at IMAGE Studios Arapaho Crossing, Colorado, shares her remarkable journey from being an independent hairstylist to becoming a Global Artistic Director for Rusk Hair Care and Christian Michael Hair Extensions, and an Artist for a plethora of other national brands. She opens up about her determination, persistence, and the challenges she overcame to achieve success. Katie’s story is one of grit and adaptability. 

Katie reflects on her transition to salon suite ownership, which provided her with the freedom and control to shape her business and personal life. She highlights the benefits of this model, such as creating a private, comfortable environment for her clients and having the space to produce engaging content. Katie also dives into her innovative marketing strategies, including leveraging Instagram and Facebook to showcase her expertise, attract her ideal clients, and streamline consultations through transparent communication.

As a passionate entrepreneur and creative professional, Katie emphasizes the importance of perseverance, building meaningful connections, and taking risks to achieve growth. She credits her husband and community for their unwavering support and shares her excitement for future opportunities, including international projects and leadership roles. Whether you’re a seasoned beauty professional or just starting out, Katie’s journey offers valuable insights and motivation to embrace challenges and carve your path to success.

Matthew Landis:

Welcome to this special episode of the VIP suite at IMAGE Studios, the podcast, exclusively designed for independent beauty, health and wellness professionals, brought to you by IMAGE Studios, the luxury leader in the Salon Suite industry. I'm your host, industry expert and certified business and marketing coach, Matthew Landis, and in this episode, I had the opportunity to talk with someone who has overcome some of life's toughest challenges and has created not only a successful career in business for herself, but is surrounded by a loving family and has become an inspiration and mentor to so many others. I hope you'll enjoy listening to her as much as I enjoy talking with her. Joining me today on the podcast is Katie Brenner, owner of KTB Hair at IMAGE Studios Arapaho Crossing in Colorado. She is the Global Artistic Director for Rusk Hair Care and Artistic Director for Christian Michael Hair Extensions, as well as an Artist for Olivia Garden, International Product Club and Color Canvas System. Hi, Katie, welcome to the podcast.

Katie Brenner:

Hello. Thank you so much for having me here today.

Matthew Landis:

Okay, well, first of all, how do you find time for all of the different hats that you wear? Because I don't know anybody that wears as many as you do.

Katie Brenner:

It's a lot of balance. I'm probably one of those. I've always been a over achiever, like, even if I'm sitting at home, if I'm not working, I'm running around cleaning and organizing, and I have my schedule for the week. Like, I work behind the chair every Wednesday, Thursday, Friday. I do all of my rest work Monday through Friday, from nine to five, and then for Olivia garden product club and call our Canvas system. And Christian Michael, that's like Monday through Sunday, but it's like flexible hours. I kind of touch in and out, and then I work my travel schedules around all one another. So I don't know how I do it. It just kind of works out and how I put it together.

Matthew Landis:

Okay? My next question is, how did this happen?

Katie Brenner:

Well, I think I brought it all on myself. So I always wanted to be a Global Artistic Director. That was, like my main goal. But backing up into, like, the beginning of my career, I had all these dreams that I wanted to hit, and as I've been moving forward, I'm one of those, like getting on with, say, Olivia Garden. I emailed them the same email every single week for a year, and then I finally got it. So it's one of those, like I've seen brands that I believed in and I wanted to be a part of so much, and I just kind of threw myself at it, and then it was kind of like building blocks that worked on it. I first originally was like just an independent hairstylist working in a studio. I assisted iconic Charlie Price for about four years doing fashion week traveling, and then when COVID hit, that's when I got my first brand deal with hair extensions. And then I learned, oh, we have a big reach with social media. And that's really when I started pushing with all the other brands. Wow,

Matthew Landis:

that's incredible, because I'm sure a lot of our listeners would be very interested in going into education and training and doing any one of the many things that you do. So that's all really good information. And it sounds like you're just very tenacious, very driven. And you know, it's interesting. I used to work with Charlie price at Aveda. Well, I knew him. I don't think you know. He probably didn't know who I was at the time, but that's that sounds like a great place to start as well. And then you said you you have been an independent business owner for many years. What motivated you to go independent?

Katie Brenner:

So it's kind of a long story. I was with Aveda as well. Being with Aveda, you have to be very, it's a AVEDA, Aveda, Aveda, Aveda, and I wanted to branch out. And at the time I wanted to branch out is when I started like to get to know Charlie and to be able to have more of a flexible schedule to assist him and do Fashion Week. That's when I took the big leap to go independent, to have that schedule and that freedom for work. And then also, I'm a young mom. I had a daughter. She was, gosh, I think eight years old at the time, and that's really when she was in school, and I needed to be there. So it was a leap of faith. I left Aveda with zero clients because they didn't let me take one single client, and I went into booth rent for about a year, and then after that, I that's when I started filming and doing all that I felt weird in the salon atmosphere, because at the times, that wasn't kind of a thing. And that's when I went to a suite. And I've been in a suite for nine or 10 years now, so quite some time. So that was the leap, was to just have more of that freedom.

Matthew Landis:

And you must love being in a suite. What sort of benefits come with that coming from a commission salon?

Unknown:

You know, there's you have to do this, this and this, and I get that as a salon owner, but when you want to do other ventures, use other things. When you want to have, if you're having a toxic environment in that salon, you can't really control it. It's going to be there. I feel like being in a suite has allowed me to control my narrative, with my policies, my product, my schedule, being able to put boundaries on clients, because, you know, the customer is always right and a lot of points, but then they're not. And it's been the way also where image I can shut my door. I have a sign that says filming. I shut my curtains and I can film all the content I need. It's also very private. I love, like when I have the new moms that need to take care of something while they're in my chair, we shut the door and they can handle their business. Or if I have a client that is like, completely breaking down and having a hard day, they feel comfortable. So it really is so many things. And I mean the little perks to it, you get to decorate it, how you want it, the music you want to listen to. So that's what has drawn me with it. I love,

Matthew Landis:

you know, I've done 22 episodes of this podcast, and I've had 22 different stories and 22 different ways of coming at business. And one of the thing that has just stuck out for me is the way that you use your space, and you're able to adapt, and really adapt it to each client's place they are in their life, or place they are in their day, and have the freedom to be able to do that or to film your content. And that is that's a really incredible thing to be able to do now well, and it's funny, I'll just say this real quick, because I was with Aveda for so many years, I will say that they are some of the best business training in some of Yeah, because it is really intense, yes. And

Katie Brenner:

I want to say that I'm thankful because I went to Aveda Institute to Denver, and then I did an Aveda salon after that, the foundations and the fundamentals I was given, I think, gave me the strongest like background to go off on my own for sure.

Matthew Landis:

Okay, you're gonna laugh about this, because I used to work for Dale at Aveda. I was the director of the Aveda Institute Provo, which is part of the same company, Yes, Chef Institute, Denver.

Katie Brenner:

Yes, Dale, he's my Facebook buddy. He um, my husband and I, we both went to Aveda together. He offered for us to use the space to get married.

Matthew Landis:

Oh my gosh, that is so great. He's a great guy, and I really loved my time working working for them. That's amazing. Well, let's talk about your Instagram for a second, because you do a lot of content. You're on Instagram at KTB hair, and your content is not only visually stunning and fun to watch, but I have learned so much watching your videos like you are such a great educator.

Katie Brenner:

Thank you so much.

Matthew Landis:

Now tell me about the path to becoming an educator.

Katie Brenner:

I think that goes all the way back to my Aveda training. I was that student that I raised my hand. I was that annoying one. I wanted to know why, why? Why? And coming up in the industry, I'm such an advocate to give back and make sure I educate in the way I got my education. Because I feel like there's a lot of stylists that got those gaps or they didn't get the great education that I was so fortunate to have. And so starting off, I was like, you know, I'm gonna just put everything out there. I'm gonna film everything and just talk about it. And that's really got me into it. And then, you know, of course, being exposed to Charlie and with him, and I was with him for four years. I assisted him for four years, and I was around Lisa van, who was with Aveda at the time, and I was with Ted Gibson, all these icons. And I'm like, I want to educate like them. I want to advocate like them. So that's kind of what put me into it, was being already in it. Essentially,

Matthew Landis:

I love it, and I feel like that's a that's a really good thing to maybe point out to our listeners who sometimes might feel cringy filming videos or posting videos. Yeah, is that the only way to get better at something is to do it. So what was that like in the beginning filming those videos and and getting going?

Katie Brenner:

So it was like I told you, I was in that salon for a year, and this was back in 2009 and I just started taking photos, and I hadn't quite yet filmed, and I was still getting like, weird looks, and it felt weird to do it. But then I would go out and I would do photo shoots, Fashion Week and all of that, and it was comfortable, because there was cameras out, that's what was going on. And so that's where I started to take a lot of my photos. Was backstage, and of working really getting comfortable with that. But then once I moved into my suite, i. I felt so comfortable because a I was like, This is my marketing. I have no clients. I need to build it. We're gonna just put up a tripod with my phone and just film it, and I press mute before I edit it, so I didn't have to hear my voice or my clients. And then I just started growing from there and getting more and more comfortable. And now you can find me out and about and filming and talking live, and it just, it really took some time. It feels weird to hear yourself, but I also learned from a lot of it. You know, there was times where I'm like, What did I what could have I done better on that color application? Even though I'm sharing this for education, I'm like, Oh, I'm looking back and even teaching myself watching my filming.

Matthew Landis:

That's incredible. That's That's great advice, and good to hear as well. And to be able to kind of look back and see, you know, filming yourself or taking a selfie is so normal now, yeah, but it really wasn't in 2009

Katie Brenner:

not at all like it was like the digital cameras. It wasn't these great phones that we had, and if anything, you were out with your bestie taking a selfie, maybe together or a bad photo, it was definitely different. So that's why I felt comfortable with that camera in hand, like backstage versus on a salon floor.

Matthew Landis:

I remember back in those days when I would see people taking a selfie, it was always still a little sort of weird, like, oh yeah, what is she doing in her car? And now it's completely normal. You know, we just, my husband and I just went to Puerto Vallarta, and everywhere we went, and all the pools, and every all the places people were filming themselves, there were a lot of influencers down there. And of course, Steven and I live in Palm Springs, and let me tell you, this is like influencer Central. It's one of the most photographed and video places in the world, and so it's completely normal part of the landscape, which I think is great for people that are starting out and at the beginning, or maybe in the middle of their journey, their social media and content creation journey. It's maybe the world is a little bit more supportive of that than it probably was when you were starting out.

Katie Brenner:

Absolutely. It's not like this weird, foreign thing. And then the cool thing, you know, have now is, like our phones, it can take amazing photos. You can even be quick about it and take stuff if you're not comfortable yet.

Matthew Landis:

Yeah, it's funny. I was just talking about one of our friends who she takes the best photos and best videos. When I'm with her, I never, ever feel Like she's spending her whole time on her phone, and I never even really notice. Yeah, but then, because she's so adept at it, she's so good at it. But again, this goes back to the only way to get better at it is to do it. I think the thing that really sticks out listening to you, and one thing that I look I just met you, but one of the things I admire you right off the bat, is your tenacity and your willingness to put yourself out there, and even, even if you're uncomfortable or afraid that you you go for it. Absolutely, I think that's so admirable. Kudos to you, for sure. Thank you. Thank you. Let's talk a little bit more about your business, because this is a podcast for Salon Suite business owners. How did you build your clientele? I know you said that you started filming and do doing a lot of social media. What are some other ways that you built that clientele from scratch over again?

Katie Brenner:

It's very interesting how I had to rebuild it. So when I first built my clientele, it was literally a business card in hand, passing it out to people, leaving it at restaurants, going throughout parking lots. And then when I shifted, it's when the it was like, right at that brink, and digital took over. That's when we had Instagram, Facebook. And what I saw is, even in beauty school, I was making a portfolio. I always took photos of all of my work, and I'm like, Well, what better way with consultations to take a photo of my work and show a client? Do you like this? Yes or no. Now let me take this and put it on all of my social media, and so if somebody finds me, they can go, Oh, she's balayage, she's blondes, or she's vivid, or she does men's cuts, and I was only going to post on my social what I love to do, and I'm a lived in hair colorist specialist, so that's what I just started posting a lot of. That was the best way for me to build and I really utilized, and this is what I teach in my classes. Is Instagram, for example. It is a free website. You know, I have my KDB hair that I pay for, but it's a free website. I tell them to put a picture, a close up of their face, because not them working behind the chair, so a the customer can see who you are, put your full name, what you specialize in. And then I always make sure mine says, Denver, Colorado. So as soon as they look at my page, am I in their location? What is my address? What do I specialize in. And then once they see the work, they're like, oh, that's what I want. And then I take it another step. I'm always posting in my stories, because I spend anywhere from three to six hours with my clients, and I see a lot of people look at the stories on Instagram, and I feel like you can find your people. Know, people are very vocal. You get to kind of see behind the scenes. So I show how I love horses, running, snowboarding, I'm a mom, and I feel like I draw my ideal dream client, because I post up what I love to do and who I am, and that really brings them in. And then I also put like on the highlights on my Instagram, I put, like, my policies, my price, so before they even contact me, they know every thing as much as they can, and it's all for free. That's what I saw. Is such a cool thing with Instagram when it first came out, is to market with it, because Yelp was also really big then, and you could have somebody get so angry and leave a Yelp review, and have all their friends leave reviews that never met you and completely ruin your who you are as a stylist versus Instagram, if somebody leaves a comment, yes, you can delete it, but it's a little bit more controlled as a independent stylist working on your own, and it's not as Scary as per se, setting up a Yelp. And so that's what I really utilized to market myself and make my consultations easier.

Matthew Landis:

Wow, you just taught a whole marketing class in like three minutes. That was incredible, you know? Because I think one of the frustrations that I hear as a coach from people is they put all this stuff on Instagram, and then sort of nothing happens. And I talk a lot about passive marketing, it just doesn't really work. And I think just posting stuff is doesn't work. It's not like you just build it and they come. You have to be really proactive. I love that you're providing information about your business. You're providing information about you, and you're really looking at it as a portfolio of these of your ideal customer, wanting to get to know you and everything about you and what you do and where to find you, all of that stuff is so important. And I think sometimes it gets left out because we're just so busy trying to put up pretty pictures and cool videos that we're not really keeping the customer in mind, what is she or he or them? What are they looking for? And what is it that I do that is special and unique? Because I believe that we all have something to give and to create, and there are people out there that need us, yeah, how do they find us? And I think it's switching the way that we look at it. We're not looking for them, they're really looking for us. And how do we put ourselves out there? So I think that's so incredible. And you offered so much. It's such a short, short amount of time. I think that's fantastic. So who is your ideal client?

Katie Brenner:

My ideal client, because I do lived in hair, teasy, lights, balayage. My clients are that busy working woman, or that stay at home mom, that they're on the go, and I see them once every three to six months, they come in and they're going to get the most beautiful, detailed gradient blended blondes that's going to last them that length of time, and they really see the price and the quality, and they're just like, so appreciative of it, because they're these busy women. Yes, they're coming in for a long time, but then they're getting to stretch longer. And those are the ones that I like. And I think I bring in a lot of almost, my personality. I want to say it's very weird, because I can sit there, and I think it has to do with my marketing and how I've marketed myself. Majority of my clients are that mom, business, busy, busy, busy, over achiever only has, you know, X amount of time to take care of themselves. So that's kind of what my my ideal client is.

Matthew Landis:

Over the years, I've looked at certain professionals, and they tend to attract people like themselves or complete opposite, one or the other, but they but they have their customers. Their clientele usually has a very distinct personality. That's whether, whether it's actively created or it just sort of happened you're so clear on who your client is, and I think that is one of the things that makes you successful, because one of the things about lived in hair is your clients aren't coming in as often, which means you have to get more clients. So you have to have a larger clientele, because they're not coming as frequently. You talked about this a little bit when we were talking about Instagram, and this goes back to passive versus assertive marketing. How do you get them into your chair? And maybe they just come now, because after a while, it's just on autopilot.

Katie Brenner:

Currently, I only accept a client if it's from a good client, because people, they've gotten wild out there. It's a crazy world. I have empathy for new stylists before that. How I would get them in is all of my clients, whoever sat in my chair, I'd be like anybody you refer to me, I'll give you a free haircut. And free haircuts were the best thing, because it has no cost to me, costs a little bit of time. And so that's. Thing, I had a lot of them. They love that. The other thing that I would do is there's Facebook groups. So like, I have my Facebook Like, where I live, my community is called copper leaf, and there's a copper leaf page. I've told stylists, go onto your home community pages and be like, Hi, I'm a stylist in the area. Put your Instagram on there. Anyone looking for a hair stylist? Here I am. And then it's also making sure that on your Instagram like hashtags are going to go away january 23 but for now, it's been, you know, I was put Denver hairstylist, Denver, Colorado hairstylist, it's really going heavy on putting your pinpoint and who you are and where you are on the whole like online, even like my Facebook, my Tiktok, my YouTube, my Instagram, my Yelp, my Google, I'm very active on all of them as much as I can. The other ones, I'll check up, like my Yelp and my Google, I'll check it like quarterly to update it. But there's different age demographics for each platform, like, for example, Facebook, I would say, is a lot of my 50 and up that will look into that, and then Instagram, I say, is like from your late 20s into like your mid 40s, and then your younger generation is going to find you off of Tiktok. So it's kind of knowing your audience and who you want to build from. And so that's why I make sure I hit each and every single platform with that and utilizing groups that I know, and then also utilizing my clients while they're in my chair.

Matthew Landis:

I love that you're really focused on each demographic, and I also love that you are focused on your location. Yeah, this is something else I coach and teach in our marketing courses. That Instagram. You know, it might be great if you have 1000 followers in Kentucky, but if you live in Salt Lake City, that's not necessarily going to bring in the business. So how are you being a part of your community? And you can do that by getting out of the building and going and being a part of your community and supporting businesses and the people in your community. But you can also do it by just sitting on the couch with your phone. You can be a part of your community as well. I I love all the different ways that you you do that. And you can also support other businesses and other people in your community on Instagram and other platforms as well, by really showing up for them and sort of being a good, supportive citizen in your community. And you don't even have to leave the couch to do that anymore.

Katie Brenner:

Not at all. Another good one that I have used a lot is realtors. Beginning of my career. I love to because they all give like a welcome basket when they sell a house and they're new people moving in, needs a good hair stylist. So I would have them, I'd put like a little shampoo and conditioner with like my card in there to get for them for like, a free haircut or blow dry. I grew a lot of clients off of that.

Matthew Landis:

Okay, that is one of the most brilliant things I've heard as well. It's funny when I because when I was doing hair in Salt Lake City, I would say 40% of my clients had moved to Utah from California or from other places, and I had a lot of people from out of state that would move there and become my clients, so that's a really, really smart way to do it. Thank you. Let's switch gears for a minute. And you're so successful. But I I want to know what success means to you.

Katie Brenner:

That's a good question. I think because I came from a really, really hard, hard, hard background, you know, I had a kid at 16, I got emancipated. At 16, I graduated high school year orally. I trained horses professionally as soon as I left before hair. And I think success, to me was always to be able to give my family what I never had. And so it's like the fact that I'm so successful, like with my first daughter, it was hard, you know, for me to go to the store to get her stuff. It was budgeting everything. And now I go to the store, and my youngest daughter, I'm like, Well, what do you want? Or if she needs something, you know, you need to go the dentist. Let's go. There's no thinking. And then being able to have like, freedom, you know, being able to go on vacations, being able to do things that I want to do, that is success, and yes, getting the titles that I have, they've helped elevate and get me there. But I think those is a means to end. Those are getting me my professional to make my personal life something I never had or imagined.

Matthew Landis:

That's great. Thanks. What would you say was one of the biggest turning points for you in your road to success or in your career?

Katie Brenner:

That's a good one. Well, I want to say I probably almost quit hair like more times than I can count. There was so many times where I was like, I can't do this. I'm a tomboy that rides horses. I'm not putting up with these women. I'm not dealing with this. And I think that thing was the perseverance it was each time I hit that burnout and wanting to run, was digging my heels in and fixing the issues I was having, whether it's boundaries with clients, getting that sweet dialed into how I need it my booking. Mean, I think those are my turning points that helped me get better and stronger and push in my career.

Matthew Landis:

That was going to be one of my questions. Because I think one of the most fascinating things to me, and some people don't like to talk about this, is that most of us have those days where we want to quit, where we want to walk away, or that we think that we're the worst in the world. We're the worst hairdresser, the worst nail artist, the worst tattoo artist, whatever it is. And so I love hearing how people move past those moments. And it sounds like one of the ways that you do it is you reassess. And it sounds like you're always assessing and reassessing.

Katie Brenner:

Yeah, it's something. It's like I've learned when I'm not happy in life, what is not making me happy, and I have the control to fix it. You know, as long as that's not life or death going on, I have the control of my emotions. I have the control of my future. You know, my future could have been pretty bleak if I left. Is that typical teen mom with my statistics and being able to sit there and know this isn't working, what is not working about it and fixing it, because I feel like in hair, we take our work so personal, and it's such a personal, intimate career that it's hard to take when you mess up somebody's hair, or even if you didn't, if somebody's mad at you, and to keep pushing can be really hard.

Matthew Landis:

Yeah, that is one of the most difficult things. It is very personal. And I tell people that what we do is terrifying, yeah, it gets easier with time, but it's still terrifying. It's still terrifying. And I think that we I tell people, we just sort of eat terror for breakfast and we get off with it. That's the truth, yeah. But it Yeah, and it happens less and less that that we feel like failures. But we still have those days. They still happen.

Katie Brenner:

Oh yeah, even now, I still have those days. Like, I want to say this year was probably like my hardest year. It looks like a very successful year on the outside, but the inside, it's been definitely a year of, are we going to keep doing this? Are we going to because I've hit I'm hitting this peak. It's kind of really scary. I'm under a microscope. Is this what I want? And it's it's figuring it out and pushing Yeah.

Matthew Landis:

And what are you most grateful for?

Katie Brenner:

Oh, gosh, right now, I would say I'm grateful for those that have always believed in me and never given up, because I think that's in my youth, I was always like, just given up on and it's like my husband, I call him my Prince Charming, because he truly saved me. He he's never given up. He's been my biggest cheerleader. I mean, we had been dating a long time, and he thought beauty school would be fun. And six months later, he started Aveda with me. I'm like, what? And you know, he worked really hard because we were both pretty much Junior stylists coming out of school, and you can't really make a really good income off of that. And we had my daughter, which is his stepdaughter, and he went back to corporate America his soul sucking job, as he called it, he worked so I could do that, assisting with Charlie, all that free work that I did to build this beautiful Foundation, and now he stays at home, handling my kiddo, so I can go out and live a dream and also provide for us. So it'd probably be him.

Matthew Landis:

What an incredible gift. And what an incredible partnership, to have someone that understands your vision and supports you and you support him. And, wow.

Katie Brenner:

Yeah, I'm pretty lucky. And the fact when I come home complaining about a client like this level six, and then it went orange, blah, blah, blah. He gets it because he went to school. So he's like, Oh, so it's nice. It's so nice to have what are the things do you like to do? I'm an active runner. I probably three four times a week. I run three to four or five miles. I love to snowboard. I love to bicycle. We go to the roller skating rink with my daughter, I love to make sourdough and cook. I'm always baking. I literally, I can't sit still, not at work. So I just, I stay very active. I love I'm an artist. I'll sit down and I'll doodle, watching TV and drawing. I love to play with chemicals. I test a lot of chemicals at home where I'm like, Well, what happens if I mix these two together? What reaction will it create on the hair with swatches? Probably being a creative, just being a creative in general, is what brings me joy.

Matthew Landis:

Well you embody creative energy? T

Katie Brenner:

Yeah, thank you.

Matthew Landis:

So what are you looking forward to next?

Katie Brenner:

This coming year, it's, I don't want to say it's going to be my year, but I feel like I put in all this work for almost two decades, you know, doing hair, and I have these titles, and I'm talking with Rusk right now. You know, we're going to be doing Italy, South America, big launches. And I

Matthew Landis:

Wow. I am so glad I met you. I'm so glad that feel comfortable with all this. I feel like all this training is paid off, and we're here and we're doing big girl stuff, and it's going to be an incredible year. I'm going to still be terrified with a few things, but being that leader I've been really working for for next year is what I'm really excited for. we've been able to have this conversation. I am blown away. I'm inspired by you. I think you're incredible. I can't wait to meet you in person. Yes, soon. I hope you know hopefully, and I hope our listeners are as inspired as I have been. Where can our listeners find you?

Katie Brenner:

So they can find me, on Instagram, at the letters K, T, B Hair, and then Tik Tok. Somebody already took that handle. So it's the letters KT Brenner Hair, and then on YouTube, it's Katie B Hair, and then Facebook, it's Katie B Hair,

Matthew Landis:

and Brenner is spelled b, r, e, double N, E, R

Katie Brenner:

You got it. Yep.

Matthew Landis:

Katie, thank you so much.

Katie Brenner:

Thank you for having me. It went by so fast.

Matthew Landis:

I know, right, it always does. It always does. But you are so smart and so you say a lot in very short bursts. Thank you.

Katie Brenner:

Thank you. I've learned that. I think it's my stage work. We only get like an hour sometimes to teach a class. So it's, yeah, getting all the important stuff out.

Matthew Landis:

I used to do TV, and we had four minutes Yeah, so you have four minutes to say you want to say. And meanwhile, you've got this host asking you questions that are completely off topic, so you have to figure out a way to get back on topic and say what you came to say. But anyway, you're incredible. Thank you so much.

Katie Brenner:

Thank you for having me.

Matthew Landis:

Thank you so much for joining me on this episode of The VIP Suite. I'm Matthew Landis, and I hope you found the insights and inspiration shared today truly valuable for your journey as a Salon Suite entrepreneur and independent beauty, health or wellness professional. Don't forget to follow us on Instagram at @imagestudios360, and if you enjoyed this episode, don't forget to subscribe to the VIP Suite on your favorite podcast platform so you never miss an opportunity to connect with our vibrant community and to discover more incredible stories and strategies we love hearing from our listeners. If you have any questions, topics, suggestions, or want to share your own success story, feel free to reach out to me at matthew@imagestudios360.com. Remember listener, you are the heartbeat of the beauty, health and wellness industry. Your dedication and passion make the world a better place one client at a time. We'll be back with more engaging and inspiring conversations in our next episode. Until then, take care, stay inspired, and continue to create your own VIP Suite. For more information about becoming a part of the image studios luxury Salon Suite community, visit our website at imagestudios360.com