The VIP Suite at IMAGE Studios with Matthew Landis

Desarai Mannelly & Emily Condle: The Story Behind Sage Head Spa’s Success

• IMAGE Studios • Season 3 • Episode 22

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Matthew Landis sits down with the powerhouse duo, Desarai Mannelly and Emily Condle, co-founders of Sage Head Spa, to discuss their journey from longtime friends to successful business partners. Desarai and Emily share how their complementary strengths, mutual trust, and backgrounds as an esthetician and cosmetologist have fueled Sage Head Spa’s expansion from one location in Alpharetta, Georgia, to seven thriving locations across the Southeast. With insights into how they introduced Japanese head spa treatments to a new market, they detail how they’ve made relaxation and scalp health both accessible and luxurious.

The partners dive into their approach to overcoming challenges, from handling rapid growth to staying true to their vision and values. They discuss the highs and lows of balancing business and friendship, the importance of clear communication, and how supporting each other through every decision has been key to their success. Desarai and Emily also talk about the journey of marketing their unique services, expanding their social media reach, and embedding themselves in their local communities.

Listeners will leave inspired by this tale of teamwork, resilience, and innovation.  This episode offers a rich perspective on the value of partnerships in business and the power of shared dreams.

Matthew Landis:

Welcome to season three of the VIP Suite at IMAGE Studios. The podcast exclusively designed for independent beauty, health and wellness professionals, brought to you by IMAGE Studios, the luxury leader in the Salon Suite industry. I'm your host, industry expert and certified business coach, Matthew Landis. In each episode, we will bring you insightful interviews with solo entrepreneurs who have forged their own path to success, from stories of triumph to practical tips and strategies for growing your client base and building your brand. This is the place to thrive and take your Salon Suite business to the next level. Joining me today on the VIP suite podcast are Desarai Mannelly and Emily Condle from Sage Head Spa, with several locations throughout the Southeast, but coming to us from IMAGE Studios in Alpharetta, Georgia. Welcome to the podcast.

Desarai & Emily:

Hi. Thank you for having us.

Matthew Landis:

So tell us, you own a head spa. Now, I know this is sort of a happening trend right now. It's new to the scene. I think. Could you tell us a little bit more about what a head spot actually is?

Desarai & Emily:

Yeah, so the Japanese head spa treatment, it actually originated in Japan and Korea, and it's been there for years and years and years, and typically, the Asian culture is ahead of us when it comes to beauty treatments. So last year we saw some head spots popping up around the United States. I'm a licensed esthetician. Desiree is a master cosmetologist. So we were like, how do we bring this amazing looking treatment to the United States? And we studied. We started studying, like, the Japanese techniques and the protocols and things like that. And that's kind of how Sage was born.

Matthew Landis:

And you've gone from one location to seven? How did that happen?

Desarai & Emily:

We call ourselves crazy. So basically, when we opened in Alpharetta, Georgia, there was such a demand, and and then our Instagram page grew fairly quickly, and we started getting requests from a lot of other cities. So our second location we opened was in West Palm Beach. We opened. And then image studios there. From there we opened in Texas, in Dallas, Texas area. From there we opened Nashville, Winter Park, Tampa and Charlotte. Oh my gosh. So you are just exploding. We're trying that's so cool.

Matthew Landis:

So tell me how you met, and how did you form this business in the first place?

Desarai & Emily:

We actually met, like 12 years ago. We were both Hooters girls, so Dez was a bartender and I was a server. And so it's kind of weird too, though, because you had just left and I had just got there. We had missed each other, but one of the regulars was like, Oh, this is Emily. She's at work at this location. You need to meet her. And you it was funny, because, like, he takes credit for this now, like, all of this, yeah. So, yeah, I basically retired my orange shorts, but I came in for chicken wings, and we met so and then we actually, a couple years ago, found out that we were neighbors, so we always kind of stayed in contact through social media. Our kids go to the same school, and like I said, I knew that I knew the skin, and I just wasn't confident on, like, the hair portion. I have always spent my money on, like, skincare. And I was like, this girl seems like a product junkie. She's constantly posting her new hair care products on Instagram, and she's a master cosmetologist. So we had been friendly, like, through our kids in school, and I just was like, Hey, have you seen this trending service? And she's like, Yeah. And I was like, Well, I know nothing about hair, and you seem to know everything. So let's partner that is so incredible, so many you know, parallel moments in your life that almost seems like Kismet that you were meant to meet and do this together, yeah, for sure. I mean, we've been like, gassed to the pedal the second she messaged me. I remember I was working, like, a 14 hour shift at the salon, like, dying, and I, like, took a second to look at my phone because I didn't even have a second to, like, eat, breathe, anything. And it was super funny, because I was like, there was no hesitation. I was like, she was like, done. She's like, send me the link for the bed. And it was bought, and then we literally opened a month later. So yeah, oh my gosh.

Matthew Landis:

So how did you start building your business?

Desarai & Emily:

Um, so we based, we completely, like, Frank. Um, we kind of winged it, in a sense. Um, I actually started a business during the pandemic. I worked for plastic surgeons for 12 years, and like during that time, it was obviously, like, extremely difficult. I was on unemployment, and at that point I realized, like, I can never depend on somebody else to pay my bills. So I was actually watching an episode of The Real Housewives, and I saw a picnic party in Beverly Hills, but I'm like, Well, nobody's doing that in Atlanta, and you can't go have a birthday party anywhere because of COVID. Um, so I had my fiance build me a picnic table, and I threw some pillows around it, made it cute, took a picture, posted on Instagram, and that company just blew up. And I learned a lot from that, because I did scale very quickly. I went too wide, too quick with what I offered. And so I took a lot of what I learned from that business, and didn't make those same mistakes with this business, and I took what worked for that business, and made sure that I really focused on that for this business. So, you know, obviously you have to be putting out a good product, and that's what we did. And we stuck to a niche where I didn't, you know, we've had a lot of reps come to us with equipment and add ons and things like that, like glow to facial all of these things are great, but we really wanted to stick to our niche. And that was something that I stand firm on, is you really need to have a niche, and we're sticking to ours.

Matthew Landis:

So I love that you said that you learned from your mistakes, because I think that we should not be afraid of making mistakes, and mistakes can lead to really great things, and I love that you brought that up about your previous business.

Desarai & Emily:

Yeah, no, for sure, I feel like, you know, I still have that business, and it's five years old, and I still look back and I'm like, I wish I didn't do this. I wish I didn't do that. And then I look at Sage, and I'm like, wow. Like, it saved us a lot of really, it saved us from making a lot of really expensive mistakes, actually, by you know that first business lot of trial and error lessons, and although they're completely different businesses, it's still like the same structure. You both have this really incredible entrepreneurial spirit.

Matthew Landis:

And I think that, you know, it's interesting that you came from food and beverage background, and because I think there's a lot of people from that background that really know how to you get addicted to being in control of your destiny and your money when you when you're independent, like that, for sure. And so it sounds like that's really important to you. Can you tell me a little bit about that, both of you?

Desarai & Emily:

I mean, I feel like we both come from backgrounds where we've loved our jobs however we weren't where we needed to be, like we were doing so much and getting zero return. As far as, like, financial the fulfillment was there. Like, I loved what I did. She worked for plastic surgeons. She loved what she did. You know, we loved who we worked for, but it just didn't make sense. Like what we were putting into it versus what we were receiving back from it didn't make sense. So I think when it came to that, that's why it was, like, a no brainer. When she messaged me, I was like, absolutely like, this is our time to, like, take control over something that we see is going to be great as long as we stay true and consistent to what that looks like, we're going to do. Well, you know, as long as we can keep it going. And then when we did have all the demand everywhere, it was like, okay, these people really want us, like, everywhere. How do we do this? Like, what do we do? So we started building a team. Yeah. So I think, like, for me, honestly, obviously that, like, being in control of all of those things, but I worked for plastic surgeons, and they work in private practice, and they're in the field of plastic surgery. Yes, they are MDs, but they definitely have a different mentality. And I feel like from my day one job in that field, I was worked like a dog. I wasn't appreciated. A lot of people leave the esthetic industry because they're overworked and underpaid. So I really wanted to create a cohesive working environment where you could still, if you have kids, you don't feel like you're at work nine hours and you can't go to your kids birthday lunch. I mean, I remember I worked with one girl, and she was literally, like, hyperventilating, crying because she couldn't go to her daughter's birthday lunch. And I felt so bad. I was like, you should just leave. This is like Insanity. I was like, this doctor has three kids of his own, and he's not letting you go. So, you know, we created a really awesome schedule and shifts for our staff. So a big thing for me is, like, why I started this business is like, I'm, you know, you take care of the people that take care of you, and if you're not stressed in your personal life, that's not going to transfer to your client at work. And we're providing a treatment that people come in they haven't had, they haven't done anything for themselves for three years. You know, we had, when we worked in the treatment room, I had one lady say that's the most relaxed I've ever been in three years. And I really think it's like an energy transfer. So if our staff is happy, our clients are going to be happy, because we are transferring energy when we're touching and working on them. So for me, you know, yeah, it's like, great that we make money, but also, like taking care of the people that take care of us, and just having a really great working environment and culture is really important to me as well.

Matthew Landis:

I love, love, love, love that. I love that you approach that from a holistic point of view, and I love that you don't lose sight of the why. Yeah. You know, it breaks my heart that somebody couldn't go to their daughter's birthday like, those are the things that are most important.

Desarai & Emily:

Yeah. I mean, my daughter, my seven year old. Now, you know, when I worked, when she was basically born, she was in daycare for nine hours a day, and then she would have to sit in traffic with me an hour in the morning, an hour and evening. And I just feel like in the United States, like the quality of life and like the hustle, hustle culture really puts a lot of stress, especially on women. And a lot of the ladies who work for us, they are moms, and, you know, we created shifts that still allow them to be a mom, and they don't have to miss doctor's appointments, they don't have to miss school activities and, you know, things like that. So that's, like, really important to us.

Matthew Landis:

And you know, when we're on our death bed, we're not going to think, Oh, I'm so glad I worked as hard as I did. I'm going to have the memory of that birthday party. I'm going to have the memory of the people and the things that were most important to me. So I love that you provide an environment, a supportive environment for that. So I want to know a little bit more about that, like, how did you expand and then now, obviously, you have employees and you have multiple locations. So what are just a couple of things that were really key to getting that off the ground and expanding like that? Because I think a lot of our pros, many of them just want to work by themselves and work for themselves, and it's fine, but I think a lot of people also want to grow their business. So what are some key things that were important when you were doing that?

Desarai & Emily:

I mean, I think definitely always, you know, sticking to your core, really nailing down everything from, you know your marketing to your product usage, things like that, really getting your protocols down, and then having the right people around you, and knowing what your strengths and your weaknesses are like. I know that I like to come up with ideas. I like to tell my partners what my ideas are, and I like them to execute, and then I like to keep moving forward. So I think knowing your strengths and your weaknesses and what you're weak at having a partner or partners around you that can make up for what you lack, I feel like my strength is marketing, Instagram and things like that does His strength is like, the protocol, the treatment room, innovating from like, that standpoint. So we know that about each other. I also know if I need, like, a 10 page booklet filled out, like, I'm not going to fill it out, I'm going to give it to her, because, like, I just, like, it won't get done if it's up to me. So I think just really finding your strengths and weaknesses, and then, you know, if you don't have a partner, you know, spending money, if you need to bring in somebody to manage your finances, if you need to bring in somebody to help you figure out how to track inventory, you know, bring in those people help you do that.

Matthew Landis:

I love that you don't have to do it on your own. No, right?

Desarai & Emily:

No. And honestly, like you can't be good at everything, like you can't be a jack of all trades, like you're a master of none at that point. I mean, and that's it's, that's something that I learned with starry nights. I was my marketing. I was my florist, I was my I was my setup, I was my breakdown. I also cleaned all my plates. I was my cleaning crew. I was my accountant. I was my I mean, it was like, insane. I like, basically killed myself. Had I just put the right people in place? I blew up my own balloons, you know? So it's like, had I just put my own people in place? I think that that would have been a different story. But now I do have people in place.

Matthew Landis:

It sounds like there's a lot of important pieces to this, especially when you're starting out, to make sure that you have everything in place before you start. So having a very clear plan, a business plan, having a very clear vision of what it is that you want to do, having a clear vision of who you want to serve. And I think what you have done is also being very clear about the kind of culture that you want to create for the people that work with you. And I think that's really commendable, for sure. Tell me about the treatments themselves. Tell me, what should I expect?

Desarai & Emily:

Like I said, it's a Japanese inspired treatment. We actually tried out a few Japanese, Korean hair care lines. But we all decided to stick with the first line that does. Picked it's Davines. It's an Italian line. It's amazing. She said it was amazing. I tried it. I fell in love with it. So good. We definitely it's it's pricey, so as any Business Owner, we definitely dabbled with lower priced products, and you know, some of them were the Korean lines, but there's just nothing that smells or leaves your hair as amazing as the products that we use. So we're really proud of that line, yeah. But essentially, to give you kind of like, a rundown of what we offer, we use, like oil in our treatment. There's lots of massage. We use different tools for different nerve ending stimulations. So everything that we do, we work in with our hands for that personal touch, but then we also reinforce with tools. So we ordered, probably like 100 different tools, and we narrowed it down to about six or seven tools that we use in our treatment protocol. So we do double shampoo. We do a conditioning treatment based on the hair type. We also have an add on deep conditioning treatment. We do a salt scrub at the beginning, but really we just wanted to give people different sensations on their head. And then also, there's nothing better than having a neck and shoulder massage. So yeah, we implement neck and shoulder massage, and then our other two treatments include a medi grade mini facial. So we use Society skincare, which a lot of people aren't familiar with. It's actually based here in Atlanta. It's an all natural medical grade skincare line, so no parabens, no sulfates, no color, no coloring, no nothing. It's super clean. Honestly, it is such a good line you can use their pure cleanser on a newborn baby. I would say, What sets us apart from other head spas? Number one is the product that we use.

Matthew Landis:

What are the benefits for the customer to getting a head spa treatment?

Desarai & Emily:

I would say, like number one, relaxation. I feel like we live in such a high stress world that it's just literally one hour of pure bliss. When I had anxiety as a kid. I literally had anxiety since second grade. And I would make my grandma scratch and rub my head, and it was like the only thing that would calm me down. And I literally had nothing to have anxiety over. I just had anxiety as a child. It was always super comforting to me. So I feel like that's number one you're going to get basically relaxation, but also it's like total rejuvenation, basically from your chest up. A benefit is a lot of people say, Oh, I have to wash my hair every other day. Yeah, we clean your scalp. So good that we have people say, Oh, my God, I've gone seven days without washing my hair. Obviously, we're a heads spa We want you exfoliating your scalp. However. You know, it is really nice to hear that people with super oily hair can go an extended time without having to wash their hair, right? People that have, yeah, have super flaky hair, but it helps balance their natural oils, which makes it whether it's either dry or oily, it doesn't make a difference. Going to help balance that for you. And we definitely, like, I've had people reach out to me a week later and they're like, Oh my God, I need to buy everything you did to me, everything like, or I just need a membership. Like, memberships were huge, like, and you just launched a membership. Yeah, you just lost launched a membership. But we've had like, people like, we need to come see you. Like, for a number of reasons. Like, one, I finally disconnected. Like, I'm always on my phone, or I always there's not a moment so that 45 minutes or 60 minutes, like, I had no choice, because even if you're one of those overthinkers too. When you're in that bed, there's so many movements, so many feelings, so many smells, so many you know, different things going on, that your brain just blanks out at that point. I've had people like, though, like, I need a moment to get up, like I feel drunk, like I've never drank before, but I feel drunk. I'm pretty sure this is what this feels like. I just need a moment to, like, rebalance myself. And that's like the biggest compliment, I think, to us sleep. I'm like, Oh, my God, obviously we are exfoliating your scalp. So if you have a healthy scalp, that's what you need for hair growth. You know, it can simulation, yeah. I mean the simulation and the blood flow and the circulation does help hair growth, the products that we use as you know, you're an educator. I mean, it's really great for your hair. I would say like, relaxation is number one. And then the added benefit is clean, healthy skin and hair. And I really think that everybody takes care of their skin these days, and now a lot of people are focusing on hair growth. I have heard a lot of people say, like, since COVID or since they've been vaccinated, they've been, you know, suffering with from hair loss. I also think hair loss is stress induced. So I think that, you know, coming in and, you know, just decompressing, like Dez said, but then also the benefits of the exfoliation and the circulation and blood flow also will help, kind of with that hair regrowth and strengthening.

Matthew Landis:

A lot of people, I think, neglect the scalp. They because they're they're thinking about the hair. But the hair isn't really where it begins. You really have to address all parts of the hair, you know, where it's growing from, and where it's been, and the whole journey of the hair, you know, by the time it's as long as yours, which is, you know, down to your belly button. It's gone through a lot, but it really starts at the very beginning, and it starts with a healthy scalp, and it is like a garden that you you have to tend to. And I think people just forget about the skin care. They forget about the scalp itself. So I think that's really incredible, especially for people who maybe suffer from hair loss or some of these other challenges?

Desarai & Emily:

Yeah, no, for sure. So how did you market yourself? What are some key marketing tips in getting your name out there, getting the word out there about this? What? What did you do? Or what did you find the most effective and what can you help our listeners with their marketing for us, Instagram is a huge marketing tool for us. Again, that's something that that's basically how I was able to scale my other business quickly during COVID, is through Instagram, we do a little bit of Tiktok. We started focusing on Tiktok, so we actually have gotten a decent bit of bookings from Tiktok, and we only have about 10,000 followers Facebook. You kind of have like your older crowds. However, that could still be effective. I would say it depends on like your client base. What you want to focus on. For us, our client base is literally anywhere from 15 years old to 70 year old. So I think like finding your niche, and then from there, picking what social media platform works for you. And then you know, if you are like local to a specific place, you can do like target marketing on Facebook, Instagram or even Tiktok. And then we actually didn't implement like SEO till about eight months in, we are obviously, like on Google, but we just started, like the SEO, really diving into that, which can be complicated, and that's something that isn't any of our strengths. So we did hire a marketing company to focus on that for us, you know. And that can get pricey, so I think definitely starting out the social media route, you it's a little more user friendly. You, as a pro, can kind of navigate that a little bit easier. And then once it's within in your budget, I think going the SEO route, and what we found is like doing things locally in your community. So if your kids, you know, their school as a fundraiser, something like that. I mean, it's old school marketing, but old school marketing can sometimes work, you know, definitely be open to that. And, you know, we try to get involved in any sort of like fundraiser. When Helene happened in Charlotte, we did like a giveaway. So, you know, things like that, anything to generate revenue to help your community is super helpful, and it also gets your name out there and shines you in a good light.

Matthew Landis:

I love that you said, being a part of your community, you know, that's one of the things that I did with my business that really helped, being seen as a part of the community, donating to things that I care about. I donated to almost everything, except for one ones that just didn't align with my values, but everything I said yes to and being a part of that. And you know, I think one of the great things about social media is now you can go and be a part of your community, which you should be, but you can also be a part of your community online. You can engage with other businesses and other people without ever leaving your couch. So there's a lot of ways to support the people in your community, the people around you, because that's really what it's about. It's great if you have a million followers on Instagram, but who's actually coming into your business and supporting your business by booking a service and giving you money, right? And I love it. And I you know, I have to circle back a little bit. I love also thinking about the treatments, because that's where my head is. Head massages are one of the greatest things of all time. And every time I've ever had one, it felt like I took a trip to outer space. And I love that. For your target customers, there's there's two sides of it, there's the sort of treatment side of it, the clinical side of it, and then there's just the pure, blissful relaxation part of it. I love that. You know, there is that sort of spectrum. Yeah, no, for sure. Who or what inspires you, each of you?

Desarai & Emily:

I would say my kids are my biggest like, why? I never want them to feel like they can't do something. I have two little girls, so I think it's, like, really important to be independent. I think that a lot of times that's not really instilled in little girls. So for me, they're my definitely why, and my driving force. And I honestly don't really like look up to anybody. I kind of just want to be like, the best person I could be every single day. And I try not to like, compare myself to other people, because I feel like I'll never be happy. So I just try to wake up and be like, How can I be better every single day? You know, setting my own goals, and then. Attaining my like, attaining those goals, I just feel like, you know, sometimes people sit there and they compare to other people what they have or their accomplishments, and that kind of hinders you from reaching your own goals. And I just had to kind of stop doing that, right? I would have to agree definitely our children are like everything to us, and we want to be able to create something for them to say, Okay, well, this is like what our moms did, like, This is crazy. They did this in such a short period of time, like they stuck their ground. They created, you know, an environment for other people like us, who, you know, instead of in the positions we were in, or they were in those positions, working, you know, for crazy hours and making bare minimum to even pay their bills. Now they can pay their bills like we created something different, and I think that's the biggest thing for us. But again, like when it says, like, Who inspires you? I mean, I would say Emily inspires me. My, you know, all my all my business partners, they inspire me because we're in this every single day. And it's not easy. You know, it may seem like it's easy, but it's not easy. We work from sun up to sun down, and there's always challenges, but we do the best we can to push through them and move forward. And I can't say that someone in particular inspires me, except for my partners, because we're in it together. But like my staff, inspires me. You know, the people around us inspire us on a daily basis. But there's nothing in specific that's going to say, Okay, this is why. Because, like, we want to create that. We want to create that for ourselves. We want to create that for others. So it's just like the environment is, what is inspiring to us, is if we, are we creating these things? Are we? Are we smart about it? You know, are we doing it and it's benefiting other people? Like, we want to do things that are going to benefit other people, not just ourselves. If it did come down to that truly owning businesses is not always beneficial however you push through it. But again, it's like our kids. We want to take care of our families. We want them to see like, listen, our moms kicked ass. They did this. They did this for not only us and them. They did it for everybody. So I think it's just like goals, like having goals and setting those goals and following through, that's what's inspiring, but not necessary of person in general. So yeah, there's definitely people I follow on Instagram that are business people that take motivate me, but I try not to, like, say, oh my gosh, I want to be like Kim Kardashian when I grow up. I mean, I want to look like Kim Kardashian when I grow up, but like, I know, like, I'll never have her house. So, I mean, maybe, but, you know, probably, but that's like, that's the best way. Yeah, people motivate us to do more, to do better. But as far as like, inspire, I think we inspire each other.

Matthew Landis:

Yeah, you talked a little bit about the rough days. And we all have rough days. We we've all had days where we just want to say, I'm out of here. How do you overcome those days, those moments?

Desarai & Emily:

I mean, I think there's definitely been days where we've all, like, thrown off our hands and we're like, F this, but I think like, what always brings us back is like, our core values and our why and our want, and, you know, our desire to, like, do this and make this work and really grow and be something is what always like brings us back, is like, just remembering our why. We've definitely had, you know, rough times, like we've had basically a plumber come in and just decide to, like, shove our bed and completely, like, dismantle our plumbing and flood the room and before opening. Yeah, I mean, we've had a lot of stuff that has happened to us, like, you couldn't make it up. There should be an actual camera following up on a day to day. Like, we're too much reality for TV, honestly, like there's always It's unreal. I mean, I mean, I'm sure a lot of other business owners can relate, like we wake up every day and like we sometimes feel like we're going to war, but we just need to win the war. And then we, for every low low, I feel like we have so many high highs, so they kind of balance each other out. You can just get through those lows and keep pushing you have safe, yes, then you'll be okay. And then, you know, if she has an off day, like, I try to step up if, like, yesterday I was kind of having an off day, I had a migraine, does kind of took charge of things. So it's just kind of like, also, it is nice having people around you that you can depend on, which sometimes, if you're a single business owner, that's sometimes harder to do, but hopefully then you have, like, a spouse or a bestie you could call and kind of complain to, or, you know, essentially, it's having a team. If you have a team, then you're solid, whatever that looks like for you, whether it's a business partner, whether it's, you know, again, best friend or spouse, neighbor, whatever that looks like for you. As long as you have that backing, then I feel like you can push through those days, and then it gets better. You always just have to look for that silver lining or therapy.

Matthew Landis:

Well, you know, one thing I love about IMAGE Studios is that is because of the open windows and yeah, there's such a great atmosphere and positivity when you go into an IMAGE Studios. And I feel like even if you are in a studio by yourself, you're not really alone. And I love that you both rely on each other. I both love that you both have people around you that support you. And what I would love to impart, because I also do business and marketing coaching for solo entrepreneurs, for people that own their own business, is that you're not alone, that there are people that will understand what you're going through, that can help you, that you can talk through these things and and help you move forward and support you and that and that your your clients and your family and everybody around you, the universe, for lack of a better term, the universe is conspiring for you, and people want to see you succeed, and I hope people can take that away. I love that you said that. What is next for the two of you?

Desarai & Emily:

I think that, you know, last year we did like our rapid expansion, and I think this year, we really want to focus on the seven locations that we have and really grow and scale those to the best of their ability. We definitely have a new treatment up our sleeve that we definitely want to introduce, but we want to make sure that our staff is fully trained on that, and we are going to be launching some new add ons. We're switching booking systems, so we're basically taking what we have and we are making it even better and more efficient. So we're doing like a revamp. We actually hired a new marketing team, so we just rolled out our new logo, you could see that on our Instagram. So we're just kind of taking what we have and really perfecting it to the best that it can be, and just going from there.

Matthew Landis:

A year of enrichment. Yes, I love it. So where can our listeners find you?

Desarai & Emily:

So you can find us on Instagram at Sage head spa. We are also on Tiktok at the sage head spa. And from there you can find like miner does his personal Instagram. We live closest to the Alpharetta IMAGE. So we are always in and out of there, and then we kind of pop into all of our locations randomly when we can.

Matthew Landis:

Well, I'm so excited for you. I'm so excited to see what else is coming down the pike from both of you. You both inspire me, and this has been such an incredible interview today. Thank you, Dez, thank you, Emily. I look forward to chatting some more in the future.

Desarai & Emily:

Thank you so much for having us. Thank you so much for joining me on this episode of The VIP Suite. I'm Matthew Landis, and I hope you found the insights and inspiration shared today truly valuable for your journey as a Salon Suite entrepreneur and independent beauty, health or wellness professional. Don't forget to follow us on Instagram@imagestudios360 and if you enjoyed this episode, don't forget to subscribe to the VIP Suite on your favorite podcast platform so you never miss an opportunity to connect with our vibrant community and to discover more incredible stories and strategies we love hearing from our listeners. If you have any questions, topics, suggestions, or want to share your own success story, feel free to reach out to me at matthew@imagestudios360.com. Remember listener, you are the heartbeat of the beauty, health and wellness industry. Your dedication and passion make the world a better place one client at a time. We'll be back with more engaging and inspiring conversations in our next episode. Until then, take care, stay inspired and continue to create your own VIP Suite. For more information about becoming a part of the image studios luxury salon, suite community, visit our website at imagestudios360.com.